Why are my device Temperature readings not accurate?

Regarding the sensing accuracy of the device, please be aware of the following:

1. During configuration mode, the device's Micro Programming Control Unit (MCU) operates continuously, potentially causing a notable increase in temperature. This increase depends on the duration of the configuration time; longer configurations lead to higher temperatures. Consequently, the temperature sensor may display readings higher than the external environment due to elevated internal temperatures. Handling the device during setup can further raise its overall temperature. Typically, after the initial setup—usually 30 minutes—the device activates only for sync and sampling cycles, avoiding this issue.
2. Using a Micro USB for power automatically triggers USB connection mode, during which the device’s MCU remains active to receive PC commands for the first 15 minutes, significantly raising the internal temperature. After this period, the device exits USB connection mode, and the MCU returns to a low power state. If you've just connected your device to a USB power source, please allow approximately 45 minutes for the device to adjust back to environmental temperatures.
3. A high data sync frequency, such as 1 minute, can also elevate the device's internal temperature. The default sync frequency is 30 minutes. It's noted that your current setting is 1 minute. We suggest setting the sync frequency to more than 10 minutes or utilizing an external temperature probe that we offer.
4. If the internal temperature sensor's accuracy is a concern, our external temperature probe (DS18B20) can be connected via the micro-USB port. This probe is waterproof and designed for extreme conditions, ranging from -55ºC to 125ºC.
5. If your device still displays inaccurate readings after a few hours, please reach out to our support team for assistance.

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