Why isn’t the probe data synced to the platform?
Tim
Last Update a year ago
If you've connected an external probe but notice no indication of it or its data isn't updating—even though the probe appears in the display—please follow these adjustments:
1: Activate the Probe's Data Collection Function: This setting allows the probe to collect data at the intervals you specify.
In-App: Instructions for enabling this feature within the app interface.
In Console: Guide to activating this function through the web console.
2: Enable the Probe Icon Display: This allows you to view the data from the corresponding probe both in the app and on the console.
In App: Steps to show the probe icon in the app, enhancing data visibility.
PS:
- Green: The icon is visible regardless of whether data is uploaded from this probe.
- Blue: The icon is visible only when there is data uploaded from this probe.
- Red: The icon for this probe is never displayed.
In Console: Instructions for showing the probe icon on the web console, facilitating data monitoring.
